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My cat gets better care than people do

February 9, 2010 By Jan Triplett 3 Comments

Wikipedia-CaduceusIf my cat is sick. I take her to  Dr. Roy Brenton Smith, at Central Texas Cat Hospital. He’s great and used to host weekly sessions where vets shared information on tough cases.

If he needs a specialist, he calls one or gets me into the wonderful folks at Texas A&M Veterinary Hospital. They have served more than 2500 vet referrals from 164 of Texas’s 254 counties and 31 of the 50 United States .

When it comes to cat care, I know everyone is in touch with each other. I don’t have pet insurance but I know that they will care for her. They won’t “pass the buck”. [Read more…]

Filed Under: Small Business Advocacy Tagged With: Central Texas Cat Hospital, Checklist Manifesto, doctor's familiy members, doctors responsbilities, Dr. Atul Gawande, Dr. Roy B. Smith, healthcare, House of Representative, National Health Service lawsuit, National Public Radio, pet insurance, Texas A&M Veterinary Hospital, US Senate, World health Organization

Urbane Direct Mail Piece That You Gotta See

February 5, 2010 By Jan Triplett 2 Comments

I have done direct mail pieces over the years that I liked and got great results with. One memorable black and white piece even got a 20% conversion  because we had the right list, the right offer, as well as the right creative graphic.

You may not agree, but I really think direct mail still has an important role to play in marketing strategy. No, Virginia, it’s not dead and this piece proves it.

Just look at it. It’s a Happy New Year card with a purpose. It came in a clear wrapping to intrigue me. Sent to my home address. I LOVE IT. [Read more…]

Filed Under: Networking Tagged With: Austin Magazine, characteristics of effective direct mail, characteristics of effective marketing, conversion rate, Direct Mail, Direct Marketing Association, graphics, Happy New Year card, humor, Julie Gomoll, market research, marketing, marketing driver, modern design, Owners MBA, sales strategy, snail mail, Street MBA, under-stated

Fox TV Interview on WalMart at Northcross in Austin

February 3, 2010 By Jan Triplett 1 Comment

Fox News

Fox News

It’s been a long fight as Fox 7 Reporter Rudy Koski pointed out in a 2010 interview with me and people who were pro or anti a big supercenter in the center of Austin at Northcross Mall.

Are people tired of it? Some are. Almost five years is a long time to keep volunteers working together on an issue.

[Read more…]

Filed Under: Small Business Advocacy Tagged With: activist, Austin, City of Austin, democratic process, dissent, Fox TV, Independent Business Investment Zone, neighborhoods, Northcross IBIZ, Northcross Mall, Responsible Growth for Northcross, Rudy Koski reporter, supercenter, Texas, volunteers, WalMart

Selective Marketing

January 29, 2010 By Jan Triplett Leave a Comment

Below is a presentation I gave at a local Austin meetup. It deals with how to use sales and marketing strategies and processes to save money and increase sales.
Selective Marketing
View more presentations from Business Success Center.

Filed Under: Business Improvement, Growth Readiness, Sales Tagged With: innovation, marketing, Platinum Profile™, positioning, Pricing, processes, Sales, sales process, strategies, total solution, value

7 Small Business Recommendations to the President & Congress

January 29, 2010 By Jan Triplett 6 Comments

2577.presidential_2D00_sealMr. President, as a small business owner for over 25 years it was very encouraging to hear you acknowledge some of our contributions to the economy.

According to the Small Business Administration  (SBA) Office of Advocacy, small businesses have been responsible for all the net new jobs since the 1970’s. We are the ones that hire and train most first time job seekers or retrain returning workers.

We are also credited with inventing: the airplane, audio tape recorder, fiber optic examining equipment, heart valve, optical scanner, Pacemaker®, personal computer, soft contact lenses and the one thing none of us can live without, the lowly zipper. SBA research indicates that small businesses produce 13 to 14 times more patents per employee than large firms. My own father was one of those inventors. [Read more…]

Filed Under: Business Management, Government Legislation, Research, Small Business Advocacy Tagged With: community, Congressional Summit on Small Business, disability, diversity, healthcare, healthcare coalitions, impact statement, Joint Training Partnership Act, Office of Advocacy, part-time entrepreneur, patents, President Obama, regulatory compliance costs, retrainng, SBA, small business, small business contributions, small business inventions, State of the Union Address 2010, subsidize jobs, Texas, value systems, Vernon's Civil Statutes, White House Conference on Small Business

Podcast: State of Texas Business Today

January 26, 2010 By Jan Triplett Leave a Comment

The Texas Tribune talks to small businesses.

The Texas Tribune talks to small businesses.

Podcast with Jan Triplett, one of the Texans giving their perspective on the State of the State

How are we doing? Since there is no legislature in session, the Governor will not give a state of the state address this January. So Ben Philpott of KUT radio (90.5FM) and the Texas Tribune asked some of us who are living through it to give our perceptions.

The interview, entitled “Their State of the State”,  is worth a listen. You’ll hear what I, the Comptroller’s representative R J Desilva, and others have to say about how well Texas business is doing. [Read more…]

Filed Under: Business Management, Financials, Research, Sales, Small Business Advocacy Tagged With: Austin, Business Management, Central Texas, downturn, economy, small business, taxes, Texas

Think Before You Buy

January 21, 2010 By Jan Triplett 3 Comments

A message to my neighbors in Central Austin and to any community that has had to live with the fallout from having a big box store push its way in.

Northcross IBIZ District

Northcross IBIZ District

The first spade of dirt has been turned. The bulldozers are busy. The piles of broken asphalt and dry earth are mounting up.

When I try to make my normal walk from my office at the Chase Tower around the Northcross triangle, I can’t. There is a metal fence with a plain green cloth stretched from the middle of the parking lot all the way to Anderson. I can’t see what is happening except through holes where the cloth doesn’t fit quite tightly enough to exclude me. [Read more…]

Filed Under: Business Improvement, Growth Readiness, Networking, Sales, Small Business Advocacy Tagged With: a salon, AIBA, Alamo Drafthouse, Austin Independent Business Alliance, big box store, Body Business, Central Austsin, chain store, Chapparal Ice, Discount Electronics, Encore Records & Video, Garbo, Genuine Joe's, Go Dance Studio, good business neighbor, Hangtown Grill, Kids-N-Cats, Lamps & Accessories, Northcross IBIZ, profitable business, Responsible Growth for Northcross, Sandy's Shoes, Scandinavia Contemporary Design, Sea of Beads, Terra Toys, Thunderbird, Thundercloud Subs, Urban Living, WalMart, Yoga Yoga, Zinger Hardware

3 Older Business Books That Inspire

January 8, 2010 By Jan Triplett 2 Comments

Periodically, it’s good to go through your business library and free-cycle what no longer inspires you. Passing them along to others means I don’t have to feel badly about getting rid of books. Instead I think of them as getting a new home.

Here are three that I would not part with no matter what year it is or how old they they are. So instead of giving them away, I want to encourage you to add them to your library or go to the library and check them out. [Read more…]

Filed Under: Growth Readiness Tagged With: Albert J. Bernstein, Austin Independent Business Alliances, Big Box Ordinance, Big Box Swindle, BookPeople, E.F. Schumacher, Independent Business Investment Zone, Neanderthals at Work, Northcross IBIZ, Responsible Growth for Northcross, Small is Beautiful, Stacy Mitchell, Sydney Craft Rozen

Bloggers Helping Bloggers

December 19, 2009 By Jan Triplett 1 Comment

    Secret Cabal of Bloggers Group, started to help bloggers help fellow bloggers. Graphic by Julie Gomoll, Jules Says.

Secret Cabal of Bloggers Group, started to help bloggers help fellow bloggers. Graphic by Julie Gomoll, Jules Says.

I think I am pretty organized. I think I am disciplined. But, boy oh boy sometimes I need a little help from my friends.

Especially when it comes to blogs. I don’t know about you but I sometimes get writer’s block when it comes to blogs. Or I get started and then get pulled away to do other critical things. So I have several half done that I  really want to finish.

My friend Julie Gomoll and I decided to do something about that for others like me. We are co- hosting our first blogging party get together to “get one done and posted” this coming Tuesday, Dec. 21, 2-4pm at our BSC (Business Success Center) offices Chase Bank Blg 7600 Burnet Rd. We are located across from St. Louis Catholic Church/cross street is Northcross Blvd – go in the tower, not the bank.

The goal: to inspire each other and other fellow bloggers. The clublet is called The Secret Cabal of Bloggers. Click for more info and register at EventBrite.

Bring your laptop and we’ll provide munchies. Walk away with your next post and new friends.

No charge. Not a class. Only requirement is your willingness to share ideas, support and encourage others. “It can take a village of business owners to finish a blog.”

We hope to make blogging fun again.

Hope to see you there.

Here’s to our success!

Filed Under: Networking

Making Decisions in Tough Times

October 30, 2009 By Jan Triplett 1 Comment

Everyone is struggling in this recession. I’ve given this presentation a couple of times now and received really good feedback. I help you figure out not only how you make decisions but also how your partner, boss, and customer make decisions. My premise is that if you know the motivations behind decision-making, you can achieve your goals much more efficiently.
Making Decisions in Tough Times
View more presentations from jantriplett.

Filed Under: Business Improvement, Business Management, Growth Readiness

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Upcoming Events

BSC Success EVENTS to help you succeed and grow.

BSC's Global Success Forum™ RSVP & Info
Direct Link or dial in: United States: +1 (312) 757-3121
Access Code: 685-053-101

(Forums are held on the 1st Thursday of the month, 11am Central with a focus session led by a mentor expert in that issue and lots of time for other attendees to talk about their business, comment, and share their expertise.)

• April 6 2nd Quarter BSC Lean® Success Forum™, 11am Central.
You suggest and choose the business topics. Dave Nave, Dave Nave & Associates, and Jan Triplett, CEO, BSC lead the open discussion with ideas, feedback, and examples from all attendees and make connections.
Bring your topics or send them to Dave in advance to dave@davenave.com.

Please RSVP NOW at https://bit.ly/BSCForum" or https://www.eventbrite.com/e/bscs-business-success-global-forum-online-tickets-100809251184 or just come. We'll fit you in.

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• April 13 BSC Wisdom Wed Webinar and Work Session: Success Management Series — Operations Systems, Compliance and Costs 11am https://bit.ly/WisdomWebinarSuccessMgmtGuideSeries"

This is always a mentoring and work session with input from attendees. RSVP to get the recording and transcript even if you don't attend.

Webinar and Work session leader: Jan Triplett, Ph.D., CBTAC, and CEO of BSC, author, entrepreneur, advocate, speaker, and inventor.

The purpose of each BSC Wisdom webinar and practical work session is to focus on shared experiences and expertise. Walk away with ideas and connections.

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