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Fox TV Interview on WalMart at Northcross in Austin

It’s been a long fight as Fox 7  Reporter Rudy Koski pointed out in this interview with me and people who were pro or anti a big supercenter in the center of Austin at Northcross Mall.

Are people tired of it? Some are. Almost five years is a long time to keep volunteers working together on an issue.

This interview story was not my first choice for 15 seconds of fame, but I was glad to be asked to respond as a business owner who offices next to the WalMart site and as Business Liaison Chair for Responsible Growth for Northcross (RG4N). I learned a lot in the process and so did people on both sides of the issue. Now, RG4N and I will wait and see how it goes. We could all live happily ever after or there could be more black empty holes and store fronts — including WalMart. I promise you, I will be watching closely.

I am glad I took part in the democratic process. It reassured me it is ok to dissent with anyone even if it is unpopular. It is a messy process. I may not agree with everyone on each side, but I will defend their right to speak and I expect them to defend mine. And, I saw this up close and personal.

There  is still a WalMart going in on streets that are not designed to handle the traffic, security issues must be paramount going forward because of homes and schools nearby, and air and water quality need to be addressed before it is too late.

Northcross Mall is now Northcross strip center. It was not doing well before, maybe it will do well now. Maybe it will all work out.

Some good things happened. Neighbors met neighbors from other neighborhoods and worked with them to have a say about a future that seemed pre-destined because of the powers in charge. Neighbors worked directly with the people behind the independent businesses that make our area unique. They saw them as people who were just as interested and committed to  the health and well being of our area as they were. Equally important, finally the City of Austin recognized us as a united group, the Northcross IBIZ, an Austin Independent Business Investment Zone, that also had rights and that they had responsibilities to protect. (Read my related post and another related post by the  Austinist.)

Being a business owner not just about sales and the bottom line. It  is also being an activist for your community and your business — even in tough times.

Next time someone asks “will you serve? “, say yes. It will change your life and the lives of others.

What are you doing to “serve”?

3 Older Business Books That Inspire

Periodically, it’s good to go through your business library and freecycle what no longer inspires you. Passing them along to others means I don’t have to feel badly about getting rid of books. Instead I think of them as getting a new home.

Here are three that I would not part with no matter what year it is or how old they they are. So instead of giving them away, I want to encourage you to add them to your library or go to the library and check them out.

Because people matter

Small Is Beautiful: Economics as if People Mattered by E. F. Schumacher was originally published in 1989 but is based on a 1959 series of London University Lectures. He promoted sustainability and green before they were popular.

Schumacher was ahead of his time. And, although some of the book is dated, it focuses on what still could be a wonderful world. Theodore Roszak refers to his approach as “nobler economics that is not afraid to discuss spirit and conscience, moral purpose and the meaning of life.”

It is uplifting to read. A client, Sharon Sarles, asked me if I had read this because she thought she heard me voice many of Schumacher’s ideas. I had not. But once I had, I never wanted to let this book and its vision disappear. I was honored that she thought that I had read it. Now I try to tell everyone who will listen about him and this book.

Small truly is beautiful and it inspires me to focus on small businesses and their owners who truly care about their business, their families, their community and the world. If you want to be involved or learn more, there is an E.F. Schumacher Society which is located in Great Barrington, Massachusetts.

Believers, Rebels & Competitors

Neanderthals at Work: How People and Politics Can Drive You Crazy…and What You Can Do About Them by Albert Bernstein & Sydney Craft Rozen, 1992. They have some great ideas on how to keep sane when people and politics drive you crazy.

Bernstein, a clinical psychologist,  has a website and still explores “Neanderthals” and other creatures. No offense to all the Myers-Briggs and personality test stuff out there, I just like this better. It’s fun, witty, and very different as you would imagine from the title. Other people may find it too simple.

This book  helped me look at my past and current customers – not just employees. It helped me understand me. I am a Believer – as are most small business owners who are active in their business. It helped me help other owners because the traits they discuss, once you know them, are easy to spot. BTW, it is good to match what  kind of Neanderthal you are to who you sell to and who you hire. I find hiring a “Competitor” or having one as a client is usually not a terrific idea.

I do admit, as someone with the same business partner for 27 years, I have often wondered what happened to Rozen, the co-author. Looks like she has gone on to write some interesting books for families.

Why small business matters

Big-Box Swindle: The True Cost of Mega-Retailers and the Fight for America’s Independent Businesses by Stacy Mitchell, 2006, shows why we should try to keep every community weird.

Mitchell is the inspiration for many Big Box Ordinances around the country including Austin’s which took TWO YEARS to get through City Council and almost did not make it. She came and spoke here a few years ago at an event sponsored by Austin Independent Business Alliance. She is terrific in person and in print.

Her research in Big Box Swindle on the impact on communities when mega stores move in is eye-opening, jaw-dropping and blood-boiling. She tells it like it is: the good, the bad, and the exceedingly ugly. For small businesses who try to sell to these companies like WalMart, the results can be devastating. For small businesses in the shadow of them location-wise, with some exceptions, it does not mean better sales or even more sales. It usually means a slow death.

She has a great website full of ideas of what to do when faced with this and a terrific newsletter to keep us all connected.

There is a story behind this book. I bought it from BookPeople, our independently owned bookstore in Austin. It was signed and autographed by Ms. Mitchell. I was proud to have it.

As the Business Liaison Chair for Responsible Growth for Northcross, I carried this book everywhere. When I went to speak on behalf of the Big Box Ordinance in Austin, I carried it. Our goal was to get Council and citizens to see that a huge Walmart Supercenter store placed on neighborhood streets, across from a school, was not good for community development or retention.

We lost in court but WalMart did decide to scale back to only 90K feet from about 200K sq feet. We will have to live with it but thanks to Mitchell we knew how to fight and not lie back and take it and how to protect our neighborhood and our businesses. We also know now what to watch for as the project goes forward and we have a strong network. Most importantly, I think, it brought five neighborhoods together with the area businesses and it pushed us to request the creation of  the Northcross IBIZ (Independent Business Investment Zone).

The tragedy for me is that somewhere along the line, someone picked up my book. I only hope they find it as inspiring as I did. Hopefully, I will get another copy and maybe Ms. Mitchell will sign it.

More of my book recommendations are  located in the “Worth Reading” widget on my blog. I update it periodically when I am inspired. Do you have a book I should add?

What “oldie goldies” are on your shelf? Have you told someone else about why they matter at least to you? Pass on the wisdom. We need all we can get.

Be sure to watch my Tweets for date and time of when I am freecycling some of my business library. I just hope they will inspire you and you will give them a good home until you pass them along.