Here’s why you should bring your Q & A to the BSC Lean® Forum™ Thursday, August 7 @ 11am Central online.
Fall is here and we’re getting close to 2026 but there’s still time to plan & adjust!
GET ANSWERS TO YOUR OWN QUESTIONS & SHARE YOUR OWN EXPERTISE!
Learn and practice good Lean® Management techniques with guidance from our Lean® Forum founder, leader and expert, Dave Nave, Dave Nave & Associates. (He will give a short tutorial at the beginning of the Forum to get us started). Mr. Nave is a member of The Deming Institute’s Advisory Council & a graduate of the Deming Scholars MBA program at Fordham University
See you online, Thursday 8/7 @ 11am-Noon Central
Seating Limited • Be sure to RSVP today and get the recording even if you can’t attend.
We start at 11am and end right at noon Central because your time is valuable.
____________MENTORING FORUM REMINDER________________
An interview with Patricia Rogers, Research Director, Austin Business Journal.
Topic: “What you need to know: PR Today and How It’s Different”
Mark Your Calendar: BSC Mentoring Forum™, September 4, 11am Central led by Jan Triplett, CEO, Business Success Center
ONLINE • FREE • RSVP (Thursday, 9/4/25, @ 11am Central online)
SAM Alert August 2022

SAM, BSC’s Small and Mighty LEGISLATIVE WATCHDOG points to:
Pass-through businesses should pay attention to the BIG bill going through the Senate!
BUILD BACK BETTER bill is not just about climate change. It also includes the potential of a new higher tax rate coming your way if you are a sole proprietor, Partnership, S Corp, or LLC, i.e. a pass-through business.
Read about both sides of the issue, then decide your POV and take action (including making sure your tax advisor is following this):
• Benefits to business: https://www.legalzoom.com/articles/what-are-the-benefits-of-pass-through-taxation
• WSJ commentary on Shumer-Manchin Bill and the IRS: https://www.wsj.com/articles/the-irs-is-about-to-go-beast-mode-chuck-schumer-joe-manchin-audit-taxes-middle-class-joe-biden-11659477320?mod=hp_opin_pos_1
• Disadvantages: https://taxfoundation.org/house-democrats-pass-through-business-tax/
• Implications of the change to your pass-through business: https://www.cbpp.org/research/federal-tax/repealing-flawed-pass-through-deduction-should-be-part-of-recovery-legislation
Pass-through income is only subject to a single layer of income tax and is generally taxed as ordinary income up to the maximum 37 percent rate. However, certain pass-through income is eligible for a 20 percent deduction, which reduces the top tax rate to a maximum of 29.6 percent. The 2017 Tax Cuts and Jobs Act (TCJA) created a new 20 percent deduction for certain pass-through income through 2025, after which the measure is scheduled to expire.
https://www.taxpolicycenter.org/briefing-book/how-are-pass-through-businesses-taxed
22+ Reasons Your Small Business Is Keeping You Up at Night

Owners are often insomniac. Photo by Olivia Townsend.
News 8 reporter Harlan Schmidt interviewed me about why Austin is a good place to start a business in 2010. I told him it was Austin’s “can do & it’s ok to fail” culture. And it is also about the fact that we have a highly educated population which means we can learn from our mistakes. I would still say that.
Then he asked me what needs to be done to improve our ability to sustain businesses. After all, it is not about starting — anyone can start one. It is about keeping it going — although not necessarily growing as large as, say Dell. [Read more…]
Upgrading Your Providers for your benefit and theirs — BSC Wisdom Webinar recording
The February BSC Wisdom Webinar and Work Session focused on Providers — how to choose, evaluate, and manage them better for both of you. Attendees added some great ideas from their own experiences. Check it out here: https://bit.ly/WisdomWebinar-UpgradeProviders-2-17-22.
Networking 2022: Trends and Tips
If you weren’t able to attend this BSC Wisdom webinar, you missed a great discussion and work session led by Jan Triplett, Austin’s Mother of Networking and author of The Networker’s Guide to Success and co-author Thinking Big, Staying Small with input and examples from attendees.
Here’s what this webinar/work session was all about:
• What’s the difference between Networking, Mentoring, and Prospecting?
• Your three types of networks and how to improve them in 2022
• Making better quality choices of how, where and with whom to network
• New networking roles and responsibilities
• When and how to say “No” plus “red flag” warnings
• Why your networking efforts don’t pay off
Here’s a link to the recording and transcript. https://bit.ly/WisdomWebinar-Networking-1-20-22
101+ Ways to “fund” your business
PPP and EIDL are options to get things done in your business but there are plenty more if you look further than those related to debt or equity. These slides from a presentation to a local chamber of commerce will give you some ideas of what is out there. If you find more, let me know!
http://ownersview.com/wp-content/uploads/101-Ways-to-Fund-Texas-HUB-Expo-2019.pdf
10 ways to give employees what they want

Even the biggest “carrot” can’t necessarily motivate staff. You need to find out what will. This picture is of the historical site of the Carrot Campaign, Port Hardy, British Colombia. Canada. It’s a symbol of government road building promises dangled in front of islanders since 1897 according to Wikipedia. (Photo by Diesel Demon http://www.flickr.com/photos/28096801@N05/3933107980/sizes/m/)
Do you know what motivates your employees?
Your employees should be grateful for their jobs, right? Satisfied? Motivated? But, they seem hesitant. It’s as if they’ve just put their heads down and are trying to bull their way through each day. How can you lead them if they aren’t motivated? You can’t.
What’s your Employee Leadership IQ? IQ as used here stands for Information Quotient. How’s yours when it comes to understanding and working with your staff? Leaders lead people; managers manage things. If you’re going to have a successful business, you have to lead successfully. To lead successfully, you want to hear and understand their priorities and motivators.
There are plenty of studies about understanding motivation. One of the most basic is the Ohio State University scholarly study (https://archives.joe.org/joe/1998june/rb3.php), a version of which I have used for years with everyone from police departments, to government employees, to small businesses. This 2020 blog from Smarp, the Top 15 employee motivation tips, has an excellent infographic that is worth studying. Jeff Miller’s 2017 article in Inc., 3 Important things you need to know about motivation, is more manager-focused than employee-focused but can be useful. The most useful research is to do your own. Keep reading for my recommendation.
However, it really comes down to really hearing what your employees have to say and responding to their needs and desires. One motivator doesn’t usually cover everyone because everyone is unique. There is one truth about motivated people, they motivate others. They motivate people to stay with you and new people to work for you.
Doubt this uniqueness? Want to measure your Leadership IQ? Here’s a simple and quick little experiment using the Employee Priority Motivator Tool™.
EMPLOYEE PRIORITY MOTIVATOR TOOL™

This list originally came from an informal class, Understanding and Working with People, offered at the The University of Texas at Austin but its origins go back even further to a study by James R. Lindner (https://archives.joe.org/joe/1998june/rb3.php). You may want to add to the list based on ideas from your employees, team leaders, or managers. I recommend you at least keep these 10.
Instructions.
- Using the tool above, rank each item from 1— 10 in terms of what you think are the motivating priorities of each employee.
- Then ask supervisors or managers to do the same thing.
- Finally ask each employee to rank the list for themselves. You can also ask them to rank the list for teammates.
- Now, compare what you thought, what supervisors thought, and what employees said about themselves and others.
There’s almost always a huge disconnect. When we have asked clients to do this, the owners, managers, and team leaders seem sure they know beforehand what motivates their employees. They are almost always surprised with what people say. Even in tough economic times, the employee motivator is not what they or you might expect.
If there isn’t a big difference in your results, congratulations! You’re on course to understanding and motivating your people. This will make leadership a lot easier. We are motivated by what will get us what we want (or value) within our unique timeline.
To get or keep employees motivated, keep checking. You also want to make sure they get what they need or show them that there’s real progress being made in that direction.
My final thought is: no matter what, take some action to find out what you need to do to motivate people. Don’t just jump in and hope you’ve got your employee motivation right. That’s a great way to waste a lot of money and effort.
6 Ways to Improve Your Sales Projections

Measure sales carefully to be profitable.
Your sales projection formula is key to more accurate financial projections and to the success of your business.
Sales projection formulas are always wrong. Here are six ways to improve them.
Sales projections are wrong because…
- Sales projections are not supposed to be right. They need to be relevant.
They’re a snapshot. They are a specific point in time, based on relevant data and criteria and are defensible within limits. They give you an idea of what to expect each week or month or year. Improve your sales projections by making sure you don’t accept the projected sales numbers without question — including your own numbers. The answers you get from salespeople in terms of what they think will close have to be reasonable and with some sort of basis not just hype and hope. [Read more…]
The Right Stuff: Success Traits That Encourage Funding & Sales
Do you have the right stuff to attract money, customers, and employees? It’s more than just having a good product or service. It’s about who you are and how you think.
Take this little 50 question self assessment and see.
Business Owner’s Success Traits Assessment
Don’t second guess yourself. Choose the answer that you most agree with.
The questions are based on the traits we have found are invaluable to building a successful business along with thoughts of experts E.M. Prince, author of 3 Financial Styles of Highly Successful Leaders, and Bernstein and Rozen, authors of Neanderthals at Work.
This is not meant to be statistically significant, just to get you thinking about your style of small business management from the 40,000 foot view.
Prospects will buy if they complete the 7-Step Buy- In Continuum™

The buy-in continuum™ is a hard road for any prospect — especially business prospects who have a lot to think about besides what you sell.
Before anyone buys anything, they have to complete their own buying or Buy-In Continuum™, process. This is true whether they are from the government, a non-profit, a consumer, or another business. From your point of view, you want them to accomplish this process and in a specific order. If they do, your sales cycle will shorten. It will result in a win-win for you both or you will be able to cull them as a prospect with a clear conscience that this was NOT the sale for you. [Read more…]
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