Conflict is valuable in the workplace. In fact, it’s actually good for business.
You might not have thought of it as being positive but it can be when people use care with each other and stakeholders. They also have to put something like the BSC’s Fight Fair™ strategy in place.
I just had the opportunity to spend two days working with the staff of an Inc 5000 company on improving their communication. This is a high quality small business but staff members and the owner wanted to make sure they were dealing effectively with the internal and external conflicts that come up in every business. [Read more…]