Being Able to Visualize is a Mixed Blessing

January 29, 2011

Posts can be very personal. This one is. I have a friend, Rasha, who is from Egypt and who has family there. My thoughts are with her and the wonderful people I met through the eyes, words, and pictures of another friend, Julie Gomoll. Sometimes we say, “I can’t imagine” what it’s like. But I [...]

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Best Pricing Practices: 3 Right & 3 Wrong Ways to Price

January 12, 2011

I have proposed  a topic, “Best Practices in Pricing”, for ProductCamp Austin on January 15, 2011. If you’ve never been or ever heard of it, it’s a great day of free business information for product managers, business owners, and those thinking of starting a business. Attendees select the topics the day of the event so [...]

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Why Lefties Make Better Salespeople

January 10, 2011

My brother gave me a copy of A Left-Handed History of the World by Ed Wright for Christmas.  As my husband, Daniel, said, that’s much better than a previous gift of 101 Uses for a Dead Cat by Simon Bond. Others found it amusing, as a cat lover, I did not. I am left-handed. It [...]

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10 Ways You Can Be a Platinum Customer™

November 17, 2010

I love Upper Crust Bakery on Burnet Road in Austin. Great birthday cakes, eclairs and great service. They always know what I want and make me feel special. A few weeks ago, one of their terrific staff told me I was a great customer. Wow! That got me thinking. What can customers do to give [...]

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Scary Business

November 5, 2010

I was just interviewed by Patricia Rogers of the Austin Business Journal . Ms. Rogers is the List Director for ABJ, writes the Growth Strategies and does some wonderful  profiles. She asked me a lot of good questions and I learned something about her. She’s from Houston, we share a love of animals especially horses, [...]

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Why Independent Businesses Must Do More Than Donate

October 25, 2010

Next month, it will be four years since I became the Business Liaison Chair for Responsible Growth for Northcross (RG4N). I chose to get involved because I am a business owner, a small business activist and I live and work in the area. Last night was the VIP opening of the more neighborhood-sized WalMart on [...]

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4 Parts to a Platinum Customer Profile System

October 21, 2010

There are 7 potential customer types you could have. But you should have only the best, the Platinum Customer. They give you money and a lot more. If you aren’t satisfied with the value of your current customers, make better choices by setting up a Platinum Profile™ identification system. This is more than just “target” [...]

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How can you have a breakthrough in business every day?

October 1, 2010

There’s nothing better than to have a “Eureka” moment when you own a business. You struggle and come at the problem from different angles and all of a sudden there’s a “flash” and a “pop” and it all fits nicely in place. When this happens to you, do you: Breathe a sigh of relief? Jump [...]

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Prospects Should Be Courteous

September 25, 2010

I invited a business owner to come and talk to me about where he wanted to go with his business. I thought from what he told me about his concept that I might be able to help with his business vision and provide strategy that would get him the sales he wanted. He accepted and [...]

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Getting Real About Who’s a Small Business

September 23, 2010

I’ve said for years there’s a problem. The issue of the Bush tax cuts just points this out in spades. I saw Keith Olbermann’s Countdown program, “Small in Name Only” on MSNBC on September 22, 2010, about the “kooky” (their word not mine) definition of small business. It isn’t weird, it’s just flexible as the [...]

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