We take a systems approach to business management and business development. Although each of our systems is customized, we use basic principles that we have developed, refined and proved.
We work exclusively with the business owner to arrive at sales, marketing, or financial processes and procedures to achieve their vision. It starts with clarifying and refining that vision through discussion, planning, and some homework for each of us.
It requires that the owner provide us with current business data and history. It can mean interviewing staff and partners and sometimes the company’s clients, vendors and strategic partners. Additional research may also be necessary. In the meantime, we are helping the owner keep the business going and prepare for change. Out of this total approach, we arrive at the right systems for that business with a timeline and budget.
This approach gives the owner the confidence to put in place our sales, marketing or financial system knowing that it:
- Achieves the outcome they want without overwhelming them
- Fits with how they do business and the business culture they have created
- Attracts and retains the Platinum customer™ they need
Most owners tell us that this approach expands their vision while providing direction. As we go through our process, they take action and see results. The system is sustainable but can be adjusted as the business grows and changes.
Equally important to us, owners find they are not having to work so hard which gives them more time to do other things. They report they can sleep better at night knowing they have found their way. That is a major way we determine if we have been successful for our clients. (See other ways we have made our business to business and our business to consumer clients successful.)