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Jan Triplett

Jan Triplett, Ph.D., is the Chief Executive Officer of the Business Success Center (BSC). The federal Small Business Administration (SBA) honored her as Austin and Texas’ Small Business Advocate for her work on behalf of small businesses. She considers herself a business owner and community activist.

She is a Certified Technical Advisor for the National Community Reinvestment Coalition and a frequent speaker. She is co-developer of the award-winning “Owners MBA” and the City Management Academy. In 1996, she spoke on entrepreneurship in Japan at the request of the Nikkei Corporation and hosted the Inc 500 Heavy Hitter Dinner for 15 years, the last year with NASDAQ as the co-sponsor. In 2009 she was a speaker at SXSW.

The BSC began as a full service ad agency. Currently, it provides an individualized sales and financial management program for growing businesses and turnaround services for businesses in trouble. It received a 5-star national program award from the federal SBA and a Greater Austin Quality Council Level I Award. The Austin Business Journal selected it as a top 20 management consulting firm. It is a City of Austin certified “green business” and a member of the Central TX Association of Guaranteed Government Lenders.

Along with partner/husband Daniel Diener, she successfully mapped business growth tasks from Idea Stage to Transference, Business Navigation Matrix. She is the author of A Networker’s Guide to Success, Thinking Big, Staying Small and other small business articles and books. She is a guest blogger for the Business Bank of Texas and has her own blog at

Triplett, a former moderator for KUT’s nationally syndicated radio program, “The Next 200 Years”, now is interviewed on a regular basis by the media. She was highlighted as a family business expert in Austin Woman magazine and profiled in 2010 in the Austin Business Journal. She has led two successful trade missions and hosted business and government delegations from over 108 countries.

Currently, she serves on the Governors’ and President’s Business Leaders Network and Students Involved in Free Enterprise (SIFE). She volunteers for the Austin SBA chapter, Austin Farmer’s Market, Austin Humane Society, and the Red Cross, She served on the board of the Austin Literacy Council, Austin Community Television, the International Hospitality Council, the Mayor’s Task Force on International Infrastructure, the Greater Austin Chamber of Commerce, the Greater Austin International Coalition, and Responsible Growth for Northcross. She is the immediate past secretarr for ProductCamp Austin.

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