About

Jan Triplett, Ph.D., is the Chief Executive Officer of the Business Success Center (BSC), based in Austin, Texas.

She considers herself a small business and community activist as well as a small business strategist and advisor.

With partner/husband Daniel Diener, she mapped the business growth tasks from Idea Stage to Transference in the BSC’s Business Navigation Matrix to guide owners to success. This them helps owners get their businesses organized to grow or sell.

The BSC began as a full service ad agency in 1982. It added an association and training program for owners called the Entrepreneurs’ Association in the 1990′s. In 2000 it provided an incubator and accelerator program for growing businesses and turnaround services to businesses who  were in trouble.

Having been through six downturns, she recognized the symptoms and refocused on two critical areas for owners sales and finance. Today, it provides sales and financial management strategies and advice for launching and growing a business to owners around the country.

She is the author of A Networker’s Guide to Success, Thinking Big, Staying Small and other small business articles and books. She has just published her first ebook, Easy to Be Green,  a guide to being green for small enterprises and organizations, with co-author Chris Pasch.

She has led highly successful small business trade missions to Ecuador and Japan and hosted delegations from over 108 countries. She and Mr. Diener were speakers for the Nikkei’s symposium on Entrepreneurship and Venture Capital in Tokyo, Japan.

She was the Governor’s delegate to the White House Conference on Small Business and an NFIB delegate to the Congressional Summit on Small Business. She helped push through a big box ordinance in the City of Austin with special provisions recognizing the unique issues of running a small businesses.

She is a Certified Technical Advisor for the National Community Reinvestment Coalition and provides business technical support to the State of Texas DARS self employment program.

The federal Small Business Administration (SBA) honored her as Austin and Texas’ Small Business Advocate for her work on behalf of small businesses.

She has been highlighted in Income Opportunities, Entrepreneur and Executive Female. Her expertise as a family business advisor was cited in Austin Woman magazine and she was profiled recently in the Austin Business Journal.

Triplett is a frequent keynote speaker locally, nationally, and internationally. She spoke on strategic alliances for the Usability Professionals Association International Conference in 2011 and on Networking for Introverts for SXSW. Currently, she has been providing a marketing series for merchants and retailers for the Downtown Austin Alliance.

She is co-developer of the award-winning “City Management Academy” and the “Owners MBA” programs. Triplett, a former moderator for KUT ‘s nationally syndicated radio program, “The Next 200 Years”, now is interviewed on a regular basis by the media.

Over the years, the programs she and her husband started have received a 5-star national program award from the federal SBA, a special resolution from the Texas Senate, and a Greater Austin Quality Council Level I Award. The Austin Business Journal selected it as a top 20 management consulting firm. It is a City of Austin certified green business and a member of the Central TX Association of Guaranteed Government Lenders (CTAGGL).

She currently serves as the Secretary and Sustainability Chair for Product Camp Austin, is part of the Governors’ and President’s Business Leaders Network, and is on the board of Students Involved in Free Enterprise (SIFE) at Texas State University. She volunteers for the Austin SBA chapter, Austin Farmer’s Market, and the Austin Humane Society, She served on the board of the Austin Literacy Council, Austin Community Television, the International Hospitality Council, the Mayor’s Task Force on International Infrastructure, the Greater Austin Chamber of Commerce, and the Greater Austin International Coalition. She was one of three original founders of the Women’s Chamber of Commerce of Texas.